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ORDERS AND PAYMENTS
How can I make the payment?
You can pay via Paypal, bank transfer or cash on delivery.
I have a promotional code, how can I use it? Discount codes must be entered in the field dedicated to Promotional Codes when processing the checkout, or after entering the shipping and billing data, followed by the "Apply" button.
I have just placed an online order and I would like to change / cancel it. How can I do?
Orders are not editable: it isn’t possible to change quantity / size and / or add / remove items. It isn’t possible to cancel your purchase. If you wish to cancel the order, write to our customer service (info@davidmare.com). You will be notified if your purchase can be deleted from our system.
SHIPMENTS
Do you ship internationally?
We ship all over the world by FEDEX and GLS couriers. Rates and delivery times will be specified at checkout.
When will I receive my package? We will do everything we can to offer you the best service: all orders are shipped within 24/48 working hours, from receipt of payment. Delivery times may vary depending on the courier or the reference area. 24/48 working hours for Italy, 5 days for other countries. For other countries, duties costs are borne by the customer.
Can I see the status of my order? You can see the status of your order by accessing to the Personal Area and entering in the "Order History" section.
We ship all over the world by FEDEX and GLS couriers. Rates and delivery times will be specified at checkout.
When will I receive my package? We will do everything we can to offer you the best service: all orders are shipped within 24/48 working hours, from receipt of payment. Delivery times may vary depending on the courier or the reference area. 24/48 working hours for Italy, 5 days for other countries. For other countries, duties costs are borne by the customer.
Can I see the status of my order? You can see the status of your order by accessing to the Personal Area and entering in the "Order History" section.
RETURNS
Can I make a return?
You have 15 days from receipt of your product to be able to make the return, for details see the section "Returns"
You have 15 days from receipt of your product to be able to make the return, for details see the section "Returns"
STORES
What are the David stores?
To find out which David retailer is closest to you, write us on our social channels or send an email to info@davidmare.com
To find out which David retailer is closest to you, write us on our social channels or send an email to info@davidmare.com
ACCOUNT
I forgot my password, how can I solve it?
Do not worry! We are here to support you. To recover your password, just write to us via email at info@davidmare.com, indicating useful information to identify your account (name, surname, email etc ...) or follow the automatic steps by clicking on the "Recover Password" link. You will receive an e-mail with a direct link to set a new password.
I forgot my username, what can I do?
Apply by e-mail: you will receive the data at the e-mail address entered when registering.
How does your newsletter service work?
We love sharing news with our users, from the moment you sign up you will always be updated about promotions and exclusive news reserved for our customers. Don't worry, we will not spam! In addition, you will receive a promotional code that give you a -10% discount on your next order.
Do not worry! We are here to support you. To recover your password, just write to us via email at info@davidmare.com, indicating useful information to identify your account (name, surname, email etc ...) or follow the automatic steps by clicking on the "Recover Password" link. You will receive an e-mail with a direct link to set a new password.
I forgot my username, what can I do?
Apply by e-mail: you will receive the data at the e-mail address entered when registering.
How does your newsletter service work?
We love sharing news with our users, from the moment you sign up you will always be updated about promotions and exclusive news reserved for our customers. Don't worry, we will not spam! In addition, you will receive a promotional code that give you a -10% discount on your next order.
GARMENTS
Are there any indications or suggestions to follow for the care of swimwear?
Yes, follow the washing instructions on the labels. Always use cold or lukewarm water and avoid spinning the swimsuit. Dry your clothes in the open air, avoiding artificial dryers.
Yes, follow the washing instructions on the labels. Always use cold or lukewarm water and avoid spinning the swimsuit. Dry your clothes in the open air, avoiding artificial dryers.
SIZE GUIDE
How can I choose the size?
With the size guide or contacting our customer service by sending an email to info@davidmare.com or by phone at 081.5298731.
With the size guide or contacting our customer service by sending an email to info@davidmare.com or by phone at 081.5298731.